Smart Retail, Powered by AI
From the gateway to the cloud, xRetails delivers end-to-end retail intelligence. Two powerful platforms working together to ensure your stores are always connected and always understanding your customers.
xPilot: Keep Every Store Always Online
Cloud-managed networking and device monitoring built for retail. Detect connectivity issues before they disrupt operations and recover remotely — no truck rolls required. xPilot ensures your POS, cameras, digital signage, and IoT sensors stay connected across hundreds of locations.
5G Automatic Failover
When primary broadband drops, cellular backup kicks in within milliseconds. Customers never notice the switchover.
Remote Diagnostics & Recovery
Identify root causes from the cloud. Restart services, push configs, and run diagnostics without sending IT on-site.
Centralized Multi-Site Dashboard
Real-time health monitoring for every device across all regions. Get AI-powered alerts before issues escalate.
xPilot in Action
Cloud Dashboard
Monitor all stores from a single pane of glass. Network health, device status, and alerts at a glance.
Device Health
Real-time monitoring for POS, cameras, displays, and sensors. Proactive alerts prevent downtime.
Smart Alerts
AI-powered anomaly detection notifies your team before connectivity issues impact store operations.
xTrack: Understand Every Shopper Journey
Next-gen shopper analytics using on-device AI. xTrack smart cameras deliver accurate people counting, demographic insights, and journey heatmaps — all processed at the edge for privacy and speed. No video ever leaves the store.
99%+ Counting Accuracy
Advanced ReID technology tracks unique shoppers across zones, even in crowded entrances and complex layouts.
Privacy-Safe Edge Processing
All facial data is anonymized on-device. Video stays local, keeping customer privacy protected.
Shopper Journey Heatmaps
Visualize foot traffic patterns, dwell times, and zone engagement. Optimize store layouts and product placement.
xTrack Analytics in Action
Real-Time Analytics
Live footfall counts, conversion rates, and zone occupancy displayed on your Vortex Cloud dashboard.
Journey Mapping
Track how shoppers move through your store. Identify popular routes and underperforming zones.
Dwell Time Analysis
Measure how long shoppers spend in each zone. Optimize staffing and product placement based on engagement.
How It All Connects
xPilot and xTrack work together as a unified system — connectivity and intelligence, delivered to every store and aggregated in the cloud.
Powered by Vortex Cloud SaaS
All your hardware connects to our secure cloud dashboard. Monitor thousands of stores, get AI alerts, and make decisions from anywhere in the world.